Packaging Coordinators Inc

With over 50 successful product launches a year, PCI is the global healthcare industry’s leading packaging solutions provider.

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The Challenge

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PCI recently acquired two Wales-based pharmaceutical businesses

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Keep IT overheads down as business grows

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Need to support growing IT infrastructure with broad range of technologies

The Solution

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Deployed an on-premise solution to deliver IT systems across multiple group businesses

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Ongoing Managed Services

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VMware, Veeam and HP products installed and configured by BOM’s accredited team of technical services staff

The Result

Through this deployment PCI are able to:

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Provide scalable, secure access across multiple Windows Server platforms

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High up-time and availability for users

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Act quickly to version change and control in a highly compliant pharmaceutical industry

What our clients say

Throughout our 60 years we have helped our clients succeed through IT and Technology, covering a variety of traditional and modern business models across such industries as global catering, protection insurance and SAAS companies.

Thank you to all the team at BOM for all your efforts in getting us successfully moved on the 22nd of December 2018

The BOM Team did a brilliant job on the day, which was made possible by your organisation and engineers input and navigation on the test run shutdown.

So many things could have gone wrong, but it went superbly well and we have been operating successfully from the new site.

James Legg, I.T. Manager  Apec Braking

As a company we have tried several IT management companies and find they have a delayed responses, never seem to have the answers or it is something you are doing wrong, however since we started using BOM earlier this year they have proven me wrong.

BOM are very responsive generally well under an hour, polite their phone manner is friendly yet professional, helpful and do not make you feel silly for not knowing even some of the simple things as we are not all IT geniuses surprisingly. I have also found with BOM that even after your problem is resolved this is not the end of their care as a day or so later they will make contact to check everything is still ok, and even Katie makes contact unprovoked most weeks to check how things are which is above and beyond all other companies we have used. I would highly recommend BOM for any IT needs, Abbie at Sovereign Fire & Security.

Abbie  Sovereign Fire and Security

Having a support company that has built and designed our IT infrastructure is a benefit that is hard to overlook.

Because they know our infrastructure so well the response time is great, every time we log the ticket, BOM is able to identify and solve the problem in a timely manner.

I can’t speak highly enough about the all the engineers from BOM. They are always very, helpful friendly and would go an extra mile to fix not only any existing issues but also point any potential problems that could arise in the future.

RSG  Slawek

The engineers at BOM are always friendly and happy to help. No matter how trivial some issues are they always ensure that you are happy with the end result. BOM are also very reactive to an issues that arise and problems are normally sorted within hours.

Otto  Avent