MediCare International

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The Challenge

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As a growing global health insurance provider, Medicare International needed to expand its London office

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With the complexities of IT and physical space and costs associated to on-premise technologies, there was a need to find a group level partner who could offer best of breed IT over a WAN – Wide Area Network

The Solution

Medicare are part of the global April Group, as are April UK which is an existing BOM customer with offices in Bristol. The decision was taken to:

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Extend the existing BOM supported Microsoft environment and share the services, including Microsoft Exchange, Backup and Replication and Remote Application Delivery

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With client installed endpoints, BOM installed and configured using a Microsoft Terminal Services server for resilient application delivery

The Result

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No onsite IT staff

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Reduced costs, lower administrative overhead

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Better management of IT Support Services

“BOM helped to reduce costs and lower administrative overhead.”

What our clients say

Throughout our 60 years we have helped our clients succeed through IT and Technology, covering a variety of traditional and modern business models across such industries as global catering, protection insurance and SAAS companies.

Thank you to all the team at BOM for all your efforts in getting us successfully moved on the 22nd of December 2018

The BOM Team did a brilliant job on the day, which was made possible by your organisation and engineers input and navigation on the test run shutdown.

So many things could have gone wrong, but it went superbly well and we have been operating successfully from the new site.

James Legg, I.T. Manager  Apec Braking
James Legg, I.T. Manager

As a company we have tried several IT management companies and find they have a delayed responses, never seem to have the answers or it is something you are doing wrong, however since we started using BOM earlier this year they have proven me wrong.

BOM are very responsive generally well under an hour, polite their phone manner is friendly yet professional, helpful and do not make you feel silly for not knowing even some of the simple things as we are not all IT geniuses surprisingly. I have also found with BOM that even after your problem is resolved this is not the end of their care as a day or so later they will make contact to check everything is still ok, and even Katie makes contact unprovoked most weeks to check how things are which is above and beyond all other companies we have used. I would highly recommend BOM for any IT needs, Abbie at Sovereign Fire & Security.

Abbie  Sovereign Fire and Security
Abbie

Having a support company that has built and designed our IT infrastructure is a benefit that is hard to overlook.

Because they know our infrastructure so well the response time is great, every time we log the ticket, BOM is able to identify and solve the problem in a timely manner.

I can’t speak highly enough about the all the engineers from BOM. They are always very, helpful friendly and would go an extra mile to fix not only any existing issues but also point any potential problems that could arise in the future.

RSG  Slawek
RSG

The engineers at BOM are always friendly and happy to help. No matter how trivial some issues are they always ensure that you are happy with the end result. BOM are also very reactive to an issues that arise and problems are normally sorted within hours.

Otto  Avent
Otto