A 24/7 protective environment offering fire monitoring (gas extinguishing), full on-site and off-site security monitoring and remotely recorded CCTV (building activity for the previous six months is archived).
The Carbon Trust was engaged in the design process for BOM’s data centre and has helped produce one of the most energy efficient data centres in the UK.
Facilities & Rackspace
Each 48U rack provides dual 16amp PDU’s routed via separate cabling and breakers to the N+1 UPS power backup systems. Generators are auto-engaged on power failure detection, with 30 minutes UPS runtime, 48 hours on-site generator runtime and generator top-up supply contracts within 12 hours.
The data centre is carrier-neutral. On-site providers include BT, Surf, and Virgin Media. Internet feeds are up to 10Gb routing to diversely to a main peering POP in London.
Our Private Cloud History
The first private cloud-hosted solution that BOM delivered was a hosted application server which a client needed for their own client to access.
The second private cloud-hosted solution that BOM offered from their data centre in Bristol was a business continuity disaster recovery solution for a client who required business continuity for their FCA compliance obligations.
When this client asked if BOM could provide an on-line backup solution in addition to the business continuity solution, it was identified that hosting both business continuity and on-line backup in the same location was not wise and that there needed to be geographical separation.
Consequently BOM searched for another data centre where BOM-owned equipment could be located.
BOM currently rent a lockable half rack of space which is very easily scaled to a three-quarter or full rack as additional equipment is added.
The very latest HP ProLiant G9 servers host client-dedicated VMGuest Backup Servers. Storage is on an HP P2000 G3 SAN with additional D2700 and P2000 (D2600) disk enclosures. Current capacity is 36TB and this is easily scaled with additional disk enclosures up to 288TB. Logical security is provisioned by a Fortigate 100D Firewall with UTM (Unified Threat Management) subscription applied.
BOM enjoy 100Mb of dedicated internet bandwidth.
On-Line Backup Solution
In almost all instances the client still retains an on-premise backup solution.
This facilitates faster restore capabilities in the event that a user, for example, needs to recover a file after deleting it.
The on-site repository is disk based, usually a NAS drive, backup server or sometimes just a static USB hard drive connected to one of the client servers.
The on-line backup solution is designed to replace the old removable tape or USB drive, which relied on manual intervention to change the tape or drive on a daily basis. This often did not occur, so maintaining an off-site backup -which is so vitally important – failed.
Our on-line backup solution is fully automated, managed and monitored by BOM.
Virtual Systems Backup
Most clients use Veeam Backup and Replication software for their on-premise backup.
Veeam has backup copy functionality and this is used to post each nightly backup to the BOM private cloud-hosted facility.
As clients have already invested in Veeam, there is no additional licensing cost for the on-line backup.
If clients use alternate on-premise backup software, BOM are happy to provision on-line backup capacity if that software has backup copy functionality.
Whilst fully managing alternate software vendors’ backup would prove difficult, BOM could still provide backup monitoring and alter client IT staff of any issues.
Physical Server Backups
BOM provide licensing for Ahsay Backup software for physical servers.
The compression algorithm this software utilises is extremely efficient and the nightly incremental backups are consequently very small, so this solution can be deployed even in relatively low bandwidth upstream situations, e.g. ADSL.
Deleted Data Retention
The on-line facility backup will only be used for restore in the event of an on-site disaster in the client’s server room or at the client premise. The main deleted data retention will be stored on the client on-premise backup solution.
Therefore as the on-line backup will only be used in exceptional circumstances, then unless there are specific requirements, BOM offer deleted data retention as follows:
14 days deleted data retention for daily backups / dynamic servers.
3-week retention for weekly backups / mainly static servers.
What our clients say
Throughout our 60 years we have helped our clients succeed through IT and Technology, covering a variety of traditional and modern business models across such industries as global catering, protection insurance and SAAS companies.
Thank you to all the team at BOM for all your efforts in getting us successfully moved on the 22nd of December 2018
The BOM Team did a brilliant job on the day, which was made possible by your organisation and engineers input and navigation on the test run shutdown.
So many things could have gone wrong, but it went superbly well and we have been operating successfully from the new site.
As a company we have tried several IT management companies and find they have a delayed responses, never seem to have the answers or it is something you are doing wrong, however since we started using BOM earlier this year they have proven me wrong.
BOM are very responsive generally well under an hour, polite their phone manner is friendly yet professional, helpful and do not make you feel silly for not knowing even some of the simple things as we are not all IT geniuses surprisingly. I have also found with BOM that even after your problem is resolved this is not the end of their care as a day or so later they will make contact to check everything is still ok, and even Katie makes contact unprovoked most weeks to check how things are which is above and beyond all other companies we have used. I would highly recommend BOM for any IT needs, Abbie at Sovereign Fire & Security.
Having a support company that has built and designed our IT infrastructure is a benefit that is hard to overlook.
Because they know our infrastructure so well the response time is great, every time we log the ticket, BOM is able to identify and solve the problem in a timely manner.
I can’t speak highly enough about the all the engineers from BOM. They are always very, helpful friendly and would go an extra mile to fix not only any existing issues but also point any potential problems that could arise in the future.