BSCL

BSCL Limited is a multi-million pound owner-managed company offering national coverage throughout mainland UK. Established in 1980, the company provides a wide range of services within the datacoms and telecoms industry to both end users and primary service providers.

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The Challenge

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Outdated technology with existing hosted solution causing significant performance issues for users across all branch offices

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Loss of faith in a fully hosted Network solution for users and management

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Slow response to user and Network support issues

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Licensing model did not offer flexibility to support changes to the number of users at short notice

The Solution

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BOM hosted Network solution with high availability, based on the latest and fastest technologies including Windows Server 2012 R2 and Microsoft Office 2013

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Fully managed solution, supported by the highly responsive BOM technical team

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Three month trial provided on BOM hosted solution, including migration of BSCL live data, before the decision was made to move

The Result

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BSCL users and staff have restored faith in fully hosted Network solution

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Applications perform as users need them to and productivity has increased

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BOM hosted solution provisions flexible licensing model where BSCL can add or reduce user count very quickly with subscription being amended accordingly on a monthly basis

“Our top five reasons for hosted solution with BOM are:”

  1. Competitive cost
  2. Flexibility – easy to add/remove users on monthly basis, only pay for what we need
  3. Centralised data accessible from multiple locations
  4. Support via Email or phone helps save money on in house expertise requirements
  5. UK Hosting, data stays within EU
Rob Adams

Group Systems Manager, BSCL

What our clients say

Throughout our 60 years we have helped our clients succeed through IT and Technology, covering a variety of traditional and modern business models across such industries as global catering, protection insurance and SAAS companies.

Thank you to all the team at BOM for all your efforts in getting us successfully moved on the 22nd of December 2018

The BOM Team did a brilliant job on the day, which was made possible by your organisation and engineers input and navigation on the test run shutdown.

So many things could have gone wrong, but it went superbly well and we have been operating successfully from the new site.

James Legg, I.T. Manager  Apec Braking
James Legg, I.T. Manager

As a company we have tried several IT management companies and find they have a delayed responses, never seem to have the answers or it is something you are doing wrong, however since we started using BOM earlier this year they have proven me wrong.

BOM are very responsive generally well under an hour, polite their phone manner is friendly yet professional, helpful and do not make you feel silly for not knowing even some of the simple things as we are not all IT geniuses surprisingly. I have also found with BOM that even after your problem is resolved this is not the end of their care as a day or so later they will make contact to check everything is still ok, and even Katie makes contact unprovoked most weeks to check how things are which is above and beyond all other companies we have used. I would highly recommend BOM for any IT needs, Abbie at Sovereign Fire & Security.

Abbie  Sovereign Fire and Security
Abbie

Having a support company that has built and designed our IT infrastructure is a benefit that is hard to overlook.

Because they know our infrastructure so well the response time is great, every time we log the ticket, BOM is able to identify and solve the problem in a timely manner.

I can’t speak highly enough about the all the engineers from BOM. They are always very, helpful friendly and would go an extra mile to fix not only any existing issues but also point any potential problems that could arise in the future.

RSG  Slawek
RSG

The engineers at BOM are always friendly and happy to help. No matter how trivial some issues are they always ensure that you are happy with the end result. BOM are also very reactive to an issues that arise and problems are normally sorted within hours.

Otto  Avent
Otto