With nine funeral homes and over 40 staff, Bristol Funeral Directors are dedicated to serving Bristol and the South West of England.
Existing Network long overdue a full refresh
Providing access to critical business applications for users at eight branch offices required major investment in communication lines
New on premise solution expensive to implement, requiring costly ongoing support
Disparate data storage across branch offices resulted in duplication of effort as file sharing was difficult
Fully hosted Network solution with secure access, centralised file storage system and the ability to host critical business applications as well as Microsoft Office suite
High performance solution designed to leverage high bandwidth communications lines available to BOM, whilst allowing the customer to retain its existing lower cost ADSL circuits
Subscription based licensing model, requiring no major investment in hardware and software for the customer
Users across eight branch offices now have full and reliable access to critical business applications as well as full Microsoft Office suite through a virtual desktop
Existing low cost communication lines at branch offices have been retained
Centralised file storage has reduced duplication of effort and increased productivity
What our clients say
Throughout our 60 years we have helped our clients succeed through IT and Technology, covering a variety of traditional and modern business models across such industries as global catering, protection insurance and SAAS companies.
Thank you to all the team at BOM for all your efforts in getting us successfully moved on the 22nd of December 2018
The BOM Team did a brilliant job on the day, which was made possible by your organisation and engineers input and navigation on the test run shutdown.
So many things could have gone wrong, but it went superbly well and we have been operating successfully from the new site.
As a company we have tried several IT management companies and find they have a delayed responses, never seem to have the answers or it is something you are doing wrong, however since we started using BOM earlier this year they have proven me wrong.
BOM are very responsive generally well under an hour, polite their phone manner is friendly yet professional, helpful and do not make you feel silly for not knowing even some of the simple things as we are not all IT geniuses surprisingly. I have also found with BOM that even after your problem is resolved this is not the end of their care as a day or so later they will make contact to check everything is still ok, and even Katie makes contact unprovoked most weeks to check how things are which is above and beyond all other companies we have used. I would highly recommend BOM for any IT needs, Abbie at Sovereign Fire & Security.
Having a support company that has built and designed our IT infrastructure is a benefit that is hard to overlook.
Because they know our infrastructure so well the response time is great, every time we log the ticket, BOM is able to identify and solve the problem in a timely manner.
I can’t speak highly enough about the all the engineers from BOM. They are always very, helpful friendly and would go an extra mile to fix not only any existing issues but also point any potential problems that could arise in the future.