BOM Testimonials

Williams Autos
Williams Autos

Williams Autos have been using BOM for over 20 years, we wouldn't look any further for the future.

As a family run business we pride ourselves on family values and support from third party companies we are involved with, similar to BOM.

Very Happy with the BOM partnership.

Whitechurch
Whitechurch

BOM know our systems and business inside out, for us it's all about peace of mind.

Because of BOM we don't need to worry about IT, we are looked after and supported. The technology and IT support just works!

We've been with BOM for 10 years and I still know the same people on support which has been great for continuity and a testament since we partnered and linked up our companies.

Minimal explanation is needed when issues come up with the associated software, BOM speak and work with 3rd party vendors on our behalf.

Soilfix
Soilfix

Confidence and reliability are the two key things BOM deliver for Soilfix.

Confidence is delivered with the technology systems they provide and 18 months into the relationship the service has been reliable. We find the team easy to work with, which is a great bonus.

One Post
One Post

BOM is an extension of the One Post department giving us the highest level of technical support.

If we can't resolve it internally then BOM are the first port of call. We think of BOM as an extension of the IT services department, very bright people who've dealt with our IT challenges a number of times.

The service relationship has worked extremely well for us. It's an extra insurance when we need to act quickly. They get problems resolved and have a good track record with us over the years. We value the extra insurance and out of hours cover.

We would be happy to recommend BOM IT Solutions. One Post have a lot of IT expertise in house, however it's still valuable to have a strong 3rd party team available in BOM, sense checking and a sound board for our technological future.

Bristol Funeral Directors
Bristol Funeral Directors

We switched to BOM to get one solution for everything, which is what we aim to achieve.

Convenience for us and a cloud hosted solution gave us everything we needed in one place.

BOM are always available to help resolve any technical issue and the speed and efficiency we experience from the service is second to none. Exactly what we want!

Apec Braking
Apec Braking

Thank you to all the team at BOM for all your efforts in getting us successfully moved on the 22nd of December 2018.

The BOM Team did a brilliant job on the day, which was made possible by your organisation and engineers input and navigation on the test run shutdown.

So many things could have gone wrong, but it went superbly well and we have been operating successfully from the new site.

Sovereign Fire and Security
Sovereign Fire and Security

As a company we have tried several IT management companies and find they have a delayed responses, never seem to have the answers or it is something you are doing wrong, however since we started using BOM earlier this year they have proven me wrong.

BOM are very responsive generally well under an hour, polite their phone manner is friendly yet professional, helpful and do not make you feel silly for not knowing even some of the simple things as we are not all IT geniuses surprisingly. I have also found with BOM that even after your problem is resolved this is not the end of their care as a day or so later they will make contact to check everything is still ok. I would highly recommend BOM for any IT needs, Abbie at Sovereign Fire & Security.

RSG
RSG

Having a support company that has built and designed our IT infrastructure is a benefit that is hard to overlook.

Because they know our infrastructure so well the response time is great, every time we log the ticket, BOM is able to identify and solve the problem in a timely manner.

I can’t speak highly enough about the all the engineers from BOM. They are always very, helpful friendly and would go an extra mile to fix not only any existing issues but also point any potential problems that could arise in the future.

Avent
Avent

The engineers at BOM are always friendly and happy to help.

No matter how trivial some issues are they always ensure that you are happy with the end result. BOM are also very reactive to an issues that arise and problems are normally sorted within hours.

Signature
Signature

We have worked with BOM for almost two years and wouldn’t hesitate to recommend them.

The deep expertise on the technical team has so far helped to solve several complex problems that have required not only technical expertise but excellent problem solving skills and the ability to explain things clearly in non-technical language.

First line support is excellent with problems often been solved then and there on the phone or very shortly after placing the call. Every member of the team takes our support calls seriously and gives the necessary time and attention until an issue is resolved.

Thanks for all your hard work!

GRS
GRS

BOM joined a very capable tech support team, but has stood out to me in the time they have been on the desk due to the eagerness to help and willingness go the extra mile in search of a resolution to problems.

Often I feel support desk staff are looking to get you off the line, whereas BOM will call for clarification of the issue before suggesting solutions and will chase you up to see if you’ve implemented their suggestions.

GHL
GHL

Having worked with Bristol Office Machines over the past 18 years I can honestly say their IT services are excellent and I would recommend them without hesitation.

Not only are their support services knowledgeable and prompt but the team are extremely approachable and nothing is too much trouble. Whenever considering strategic change to our IT environment we firstly always approach BOM for their expert input.

April UK
April UK

I would just like to say that the service that I have personally received from the team at BOM has been brilliant.

I log a job that needs to be looked at and it is actioned and the job closed within minutes. Great service!

Grant Handling
Grant Handling

Having worked with Bristol Office Machines over the past 18 years I can honestly say their IT services are excellent and I would recommend them without hesitation.

Not only are their support services knowledgeable and prompt but the team are extremely approachable and nothing is too much trouble. Whenever considering strategic change to our IT environment we firstly always approach BOM for their expert input.

BSCL
BSCL

Our top five reasons for hosted solution with BOM are:

  1. Competitive cost
  2. Flexibility – easy to add/remove users on monthly basis, only pay for what we need
  3. Centralised data accessible from multiple locations
  4. Support via Email or phone helps save money on in house expertise requirements
  5. UK Hosting, data stays within EU
MediCare International
MediCare International

BOM helped to reduce costs and lower administrative overhead.