UK Network maintenance services
BOM Group is fast becoming recognised as one of the leading IT support service providers across the South West of England. BOM Group's technology portfolio includes WAN, LAN, Security and IP Telephony incorporating all the leading network vendors including Cisco, 3Com, Nortel, Juniper IBM, HP and Extreme Networks.
All BOM Group's support services are delivered through a single-point-of-contact utilising the comprehensive range of skills and resources within a dedicated 24/7 technical assistance centre based at BOM Group's Headquarters.
BOM Group is committed to delivering the highest standards in support services, providing customers with unrivalled levels of service and support in order to minimise downtime and increase both user and overall operational efficiency.
Services include:
- Complete South West coverage
- A single point of contact for all related incidents
- Guaranteed responses and fixes within
defined service level agreement
- Extensive spares resource
- A large network of skilled and accredited field
based engineers backed up by specialist
consultants
- Service delivery management
- Remote and onsite trouble shooting services
BOM Group has invested heavily in the
training and accreditation of it's engineers and
consultants and has the ability to
support the following vendors:
- Cisco
- Nortel
- Avaya
- 3Com
- Allied Telesyn
- Cabletron/Enterasys
- Watchguard
- Extreme
- Nokia
- HP
- IBM
- Axis
- Draytek
- Gandelf
- Check Point
- Planet
- Perle
- Newbridge
- Netgear
- Lucent
- Juniper
- Chase
- Dell
