Managed services
BOM Group, the network support specialist, provides BOM Group Vision, a Managed Service that proactively monitors your networks in a real time converged environment. This approach ensures the reduction of downtime, increased availability and operational efficiency.
What is a Managed Service?
A Managed Service is the practice of a client transferring day-to-day related network management responsibility through a service provider as a strategic method for improved effective and efficient operations. Typically, the client remains accountable for the functionality and performance of the network infrastructure and does not relinquish the overall management responsibility of their networks.
Overview
In today's challenging business environment managing operations has become more complicated due to the increase in size of network operations and the growing pressure to keep updated with the latest technology and systems. Maintaining the wider strategy to improve business processes and to constantly maintain competitiveness and differentiation in the market often means balancing innovation with cost reduction. Delivering and maintaining effective ICT requires specialist skills and resources that are often difficult to provide in-house, especially when organisations lose their experienced support staff and new technologies are constantly being adopted. A Managed Service enables you to survive the 'peaks and troughs' of running a business, providing you with a vehicle to exceed service delivery mitigate risk and increase the visibility of your network infrastructure.
Key features of the BOM Group Vision Managed Service:
- Visibility - 360 view of the health and status of the supported infrastructure
- Management - Ensure protection of your network, as well as the performance quality, availability with managed performance management
- Reporting - Achieve maximum and optimized network performance through our reporting management services
- Portal access - With access to performance on your infrastructure the BOM Group portal gives you the opportunity to access all the latest activity in terms of checks that have been completed, activities to be undertaken and activities signed off
- Security - Gain real-time situational awareness and management of threats that affect end points and servers with BOM Group's Managed Security services
- Mobility - BOM Group offers the services to manage your wireless and mobility multi-vendor infrastructures
- Converged services - Managed Network operations & converged solutions provides core capabilities for management of complex networks encompassing all technologies and vendors
